Support and FAQ

Transfer from a foreign bank:

You can make a transfer from any foreign bank or a non-sanctioned Russian bank.

Accepted currencies:

Transfers from foreign banks can be made in rubles, dollars, euros, drams, or dirhams. Transfers from Russia can only be made in rubles.

Proof of source of funds:

If you are topping up your account by more than $10,000, you must provide proof of the source of funds.

Documents for proof of source of funds:

• Employment contracts: Confirming income from work.
• Real estate/property sale documents: Verifying the sale of assets.
• Investment income statements: Confirming earnings from investments.
• Credit agreements: Detailing loan arrangements.
• Inheritance documentation: Proving the receipt of inherited assets.
• Gift declarations: Confirming receipt of gifts.
• Court decision documents: Verifying the receipt of funds as per legal rulings.
• Business documents and financial statements: Confirming income from business activities.
• Complete tax returns: Detailing all sources of income.

You can withdraw money from your brokerage account to an account in any foreign non-sanctioned bank.

Withdrawal fee:

• 0.1% + bank charges for assets that have been in the account for at least 6 months or for transfers to the same account used for the initial account funding.
• 5% + bank charges otherwise.

Currency exchange is conducted at the brokerage's internal rate, which can be viewed in your personal account.

You can find the full description of tariffs here.

Any person not listed in the sanctions lists. To open an account, you need a document confirming your identity, as well as proof of address.

Pre-IPO, IPO, the American stock market, options, and exclusive bonds. We are working on enabling futures trading soon.